Privacy

This privacy statement informs you about how we process your personal data and the rights and entitlements you have under data processing regulations. The legal basis for privacy can be found in the Austrian Data Protection Act and the Austrian Telecommunications Act 2003.

The data controller of this service is Nifty Software e.U. - Trautmannsdorf 178, A-8343 Bad Gleichenberg (Mail: armin@placid.app, Tel: +43 660 / 56 46 697).

We are always at your disposal for any complaints, questions or suggestions about data protection.

What personal data do we process?

Primarily we collect data that you consciously give to us, e.g. when creating an account, subscribing to our service or generating an image.

Other data will be automatically collected when you visit placid.app or socialsharepreview.com. These are mainly technical data like your browser, OS or the time of your visit.

Handling inquiries

If you contact us (e.g. via email), your data is processed to carry out pre-contractual measures or to fulfill the contract for dealing with your inquiry.

Business relationships

We process the data of our contractual partners and other clients to fulfill contractual services. The processed data, the purpose, extent and the requirement of processing are governed by the underlying contractual relationship.

These data include the master data of our contractual partners (e.g. names), contact data (e.g. e-mail addresses) as well as contractual data (e.g. the purchased plan, communication in the context of the purchase,..);

We don’t directly process any payment data. Your payment data (e.g. account data) will only be processed by our external payment provider Paddle. We don’t have access to any of your payment details (e.g. your credit card number) and only get a payment confirmation or the information that your payment has failed.

We are using these data solely for the operation, security and optimization of the service.

Direct marketing

On the basis of your consent or of a legitimate interest in initiating a business transaction we send you information regarding your account or content and information around our product, including e.g. answering support requests.

With the verification of your e-mail address, we will store your IP address and the timestamp of your verification.

You can revoke your consent to our storing of your data and to receive e-mails at any time free of charge. You can unsubscribe by sending us an informal request. For revoking your consent to send you information linked to your account status (like invoices), you need to delete your account by sending us an informal request.

The distribution of our emails is carried out through the SMTP services by Sendgrid. Your e-mail address will be sent to the SMTP API of Sendgrid while we’re sending out e-mails, but it will not be stored on their servers.

How do we receive personal data through the use of our website?

Access-Data / Server-Logfiles

Our webspace provider is collecting data about every access to the offered services through server log files.

The processed data includes the name of the visited webpage or document, date and time of the visit, the amount of data transmitted, whether our server successfully delivered a web page, browser type and version, the OS of the user, referrer URLs, IP-addresses and the inquiring provider.

We process these data based on our legitimate interest in ensuring system security, managing the website technically and optimizing service quality.

Cookies

This website uses cookies. Cookies are small pieces of information, stored in simple text files, placed on your computer by a website. Cookies can be read by the Website on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the webpage, or a unique identification number so that the website can “remember” you on your return visit. Most browsers let their users decide on how cookies should be handled. You can find these options in the settings of your browser. Please notice that the usage of our services and the user experience could suffer from preventing our website to set a cookie.

Analytics

Our website is using Google Analytics, an analytics tool from Google Inc. (“Google”). Google Analytics is using cookies – small text files that are saved on your computer and that allow the analysis of the usage of our site. The information gathered by the cookie is sent to Google’s servers in the USA and stored there.Your IP-address is anonymized. Your full IP-address will not be sent to Google’s servers in the USA, except in exceptional cases where the address will be sent first, and then shortened before it’s stored. According to our orders, Google is using this information to analyze the usage of our website, create reports about the user’s activity and to offer other services that are related to our user’s activity and the usage of the web.

Your IP address will not be consolidated with other data stored on Google’s servers. You can prevent us and Google Analytics setting a cookie via your browser settings. Please notice that the usage of our services and the user experience could suffer from preventing our website to set a cookie. If you want to prevent Google from setting any cookies on your computer through activating the following browser-plugin: http://tools.google.com/dlpage/gaoptout?hl=en.

For further information about the usage of data for advertising purposes, setting- and your options to opt-out of the transmission of your data, read the information on Google’s Websites: https://www.google.com/intl/de/policies/privacy/partners?hl=en (“How Google uses data when you use our partners’ sites or apps”) https://policies.google.com/technologies/ads?hl=en (“Advertising”), http://www.google.de/settings/ads?hl=en and http://www.google.com/ads/preferences?hl=en (“Control the information Google uses to show you ads”)

Alternatively, or if you’re using a mobile browser, click on this link to prevent Google from gathering data on our website. With clicking this link, an opt-out cookie will be saved on your device. If you delete your cookies, you will need to click on the link again to stay opted-out.

Third-Party Data Processors

Some data will be processed by Third Parties:

  • Payment provider: Paddle.com Market Limited, Judd House, 18-29 Mora Street, London, EC1V 8BT, UK
  • Webspace providers: Amazon Web Services Inc, 410 Terry Avenue North Seattle, WA 98109, USA and Digital Ocean, LLC, 101 Avenue of the Americas, New York, New York 10013, USA
  • Analytics: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
  • In-app support: Crisp IM SARL, 2 Boulevard de Launay, 44100 Nantes, France
  • Email: Sendgrid Inc, 1801 California Street, 1801 California St, Denver, CO 80202

We have closed data processing agreements with all of these third-party data processors.

Please note that this list is subject to change and may differ in individual cases. Your right to information according to Art. 15 GDPR remains unaffected.

What are your rights?

You have the right to request information about origin, recipients and purpose of your data free of charge at any time. You can demand correction, locking or deletion of your data – just send us an informal e-mail.

You have the right to complain at the responsible regulating authority Austrian Data Protection Authority, Wickenburggasse 8, A-1080 Vienna (Tel: +43 1 52 152-0, Mail: dsb@dsb.gv.at).

Of course it’s in our interest to guarantee your personal data privacy. If you have any questions please feel free to contact us.

Further information

We may change this privacy statement from time to time, and in our sole discretion. We encourage you to frequently check this page for any changes to this privacy statement. Your continued use of the website after any change in this privacy statement will constitute your acceptance of such change.

Last updated: 18 October 2021