At a Glance
Who is responsible for the collection of data on placid.app?
Nifty Software e.U. is responsible for the data collection and storage. Our contact data can be found in the Imprint.
How do we collect your data?
Primarily we collect data that you consciously give to us, f.ex. when creating an account or book a Pro package.Other data will be automatically collected when you visit placid.app. These are mainly technical data like your browser, OS or the time of your visit. This happens automatically and helps us to see how we can improve our site. These data will never be linked to your personal data (like f.ex. the e-mail address of your account). We can not (and do not want to) create a profile of you and your browsing habits.
How do we use your data?
We use statistics to further develop our website / product and to make sure to be able to deliver it without issue. Your e-mail address will only be used to send you information regarding your account or content and information around our product. Your personal / company data will only be used to create an invoice or provide the purchased services.
Some data will be processed by Third Parties. This is limited to the tools we use to handle the purchase of our Pro Plan or Integrations (Paddle, see 1 below), our SMTP Provider Sendgrid (see 2 below), and our Webspace Provider (Digital Ocean, see 1 below). We only share necessary data to provide a specific service with those parties. We will not share your data with any other third parties and we won’t use it for anything else ourselves. If you personally write us an e-mail, your address will be handled only by us, confidentially.
What are your rights?
You have the right to request information about origin, recipients and purpose of your data free of charge at any time. You can demand correction, locking or deletion of your data – just send us an informal e-mail.
In case we don’t comply with your request, you have the right to complain at the responsible regulating authority. Of course, it’s in our interest to guarantee your personal data privacy. If you have any questions please feel free to contact us.
This privacy statement informs the user about the type, the extent and the purpose of the collection and usage of personal data through the responsible provider Nifty Software e.U. - Trautmannsdorf 178, A-8343 Bad Gleichenberg, Mail: firstname.lastname@example.org, Tel: 0660/5646697 on this website.The legal basis for privacy can be found in the Data Protection Act (Datenschutzgesetz, DSG) and the Telemedia Act (Telemediengesetz, TMG).
Withdrawal, Change, Permissions & Updating of Data
The user has the right to be informed about the personal data saved by us upon request free of charge. Additionally, the user has the right to request the correction of incorrect data, suspension or deletion of his personal data, as far as we are not obliged by law to preserve these records.
1. Collection and Use of Personal Information**
Access-Data / Server-Logfiles
Our Webspace Provider is collecting data about every access to the offered services through server log files for us. We use the services of the provider Digital Ocean, LLC, 101 Avenue of the Americas, New York, New York 10013, with whom we have closed a Data Processing Agreement. This contract ensures that Stripe is protecting the data of our users, to only process data at our orders and in accordance with their data privacy statement and especially not to share data with third parties.We trust in the reliability and the IT- and data security of Digital Ocean. Digital Ocean is certified under the US-EU-Data Privacy Convention “Privacy Shield” and is therefore obligated to comply with EU data privacy requirements. The processed data includes the name of the visited webpage or document, date and time of the visit, the amount of data transmitted, whether our server successfully delivered a web page, browser type and version, the OS of the user, referrer URLs, IP-addresses and the inquiring provider.
We are using these data solely for the operation, security and optimization of the service, but we reserve our right to review the data to explore any indication of illegal usage.
When contacting us through the contact form or via e-mail, your data will be stored to handle the request or any further inquiries.
You can manage many cookies of ad companies through the US site http://www.aboutads.info/choices or the EU site http://www.youronlinechoices.com/uk/your-ad-choices.
Data Processing for Business Purposes (Pro Plan, Integrations)
We process the data of our contractual partners and other clients to fulfill contractual services. The processed data, the purpose, extent, purpose and the requirement of processing are governed by the underlying contractual relationship.
We only process data that are required to conclude the contract and to fulfill the contractual services: The master data of our contractual partners (f.ex. names & addresses), contact data (f.ex. e-mail addresses) as well as contractual data (f.ex. the purchased plan, communication in the context of the purchase,..);
We don’t directly process any payment data. Your payment data (f.ex. account data) will only be processed by our external payment provider Paddle (see chapter External Payment Provider). We don’t have access to any of your payment details (f.ex. your credit card number) and only get a payment confirmation or the information that your payment has failed. These data will not be shared with other third party services than those listed below, except it’s explicitly necessary to fulfill a contractual service. We don’t process other data, except when they’re part of our contractual service (f.ex. you include them in your generated images).
External Payment Provider
We are using an external payment provider to receive your payments for Feature Packages: Paddle.com, 340 S Lemon Avenue, Los Angeles, California 91789, USA.
The information stored in the cookie (your IP address, but not data like your e-mail address, name or other identifying data) is sent and stored on Carbon’s servers. This information can be accessed by co-contrators of Carbon.
Most browsers let their users decide on how cookies should be handled. You can find these options in the settings of your browser. For blocking the ads by Carbon, you need to block cookies set by carbonads.net.
For further information about the data usage by Carbon, please see their privacy statement ( https://carbonads.net/privacy.php ).
We may contact you via e-mail regarding account and product functionality or payment. If you want to receive our newsletter, we need a valid e-mail address. We also need information to ensure that you own the e-mail address with which you are subscribing / that the owner is consenting to receive our newsletter.
Other data will not be saved. These data are only used for the listed purpose and will not be passed on to third parties.
With the verification of your e-mail address, we will store your IP address and the timestamp of your verification. Storing this information is important to prove that the owner of the e-mail address gave his consent to receive our mails.
You can revoke your consent to our storing of your data and to receive e-mails at any time free of charge. You can unsubscribe through a link in every e-mail that announces new features or informs you about the product through managing your preferences in your profile or by sending us an informal request. For revoking your consent to send you information linked your account status (like invoices), you need to delete your account by sending us an informal request.
The distribution of our newsletters is carried out through the SMTP services by “Sendgrid”, an e-mail automation tool of the US company Sendgrid Inc, 1801 California Street, 1801 California St, Denver, CO 80202
The e-mail addresses of Placid Accounts will be sent to the SMPT API of Sendgrid while sending out e-mails. They will not be stored on their servers. We trust in the reliability and the IT- and data security of Sendgrid. Sendgrid is certified under the US-EU-Data Privacy Convention “Privacy Shield” and is therefore obligated to comply with EU data privacy requirements.
Furthermore, we closed a Data-Processing-Agreement with Sendgrid. This contract ensures that Sendgrid is protecting the data of our users, to only process data at our orders and in accordance with their data privacy statement and especially not to share data with third parties. You can read the data privacy statement of Sendgrid on their website. ( https://sendgrid.com/policies/privacy/ )
3. Analytics Tools
Our website is using Google Analytics, an analytics tool from Google Inc. (“Google”). Google Analytics is using cookies – small text files that are saved on your computer and that allow the analysis of the usage of our site. The information gathered by the cookie is sent to Google’s servers in the USA and stored there.Your IP-address is anonymized. Your full IP-address will not be sent to Google’s servers in the USA, except in exceptional cases where the address will be sent first, and then shortened before it’s stored. According to our orders, Google is using this information to analyze the usage of our website, create reports about the user’s activity and to offer other services that are related to our user’s activity and the usage of the web.
Your IP address will not be consolidated with other data stored on Google’s servers. You can prevent us and Google Analytics setting a cookie via your browser settings. Please notice that the usage of our services and the user experience could suffer from preventing our website to set a cookie. If you want to prevent Google from setting any cookies on your computer through activating the following browser-plugin: http://tools.google.com/dlpage/gaoptout?hl=en.
For further information about the usage of data for advertising purposes, setting- and your options to opt-out of the transmission of your data, read the information on Google’s Websites: https://www.google.com/intl/de/policies/privacy/partners?hl=en (“How Google uses data when you use our partners’ sites or apps”) https://policies.google.com/technologies/ads?hl=en (“Advertising”), http://www.google.de/settings/ads?hl=en and http://www.google.com/ads/preferences?hl=en (“Control the information Google uses to show you ads”)
Alternatively, or if you’re using a mobile browser, click on this link to prevent Google from gathering data on our website. With clicking this link, an opt-out cookie will be saved on your device. If you delete your cookies, you will need to click on the link again to stay opted-out.
Privacy Statement Changes
We may change this Privacy Statement from time to time, and in our sole discretion. We encourage you to frequently check this page for any changes to this Privacy Statement. Your continued use of the Website after any change in this Privacy Statement will constitute your acceptance of such change.
last updated – 21.05.2018