To provide a smooth experience with our product and for certain functions, we use cookies.

Cookies are small text files that are stored on your device that uniquely identify your browser or device. The cookie file is stored in your browser. When you return to our website, we can recognize the cookies and your browsing device.

Cookies do many different jobs like remembering your preferences. They tell us, for example, whether you have visited our website before, or they can keep you logged in to our app when you return.

You can find an overview of all cookies we use, what they are used for and how long they are retained below.

Any information that we collect through cookies will be used in accordance with our Privacy policy. If you do not accept the use of these cookies, you can turn them off – see the instructions below.

We may update this policy from time to time to reflect our current practice and ensure compliance with applicable laws, and recommend that you check this page from time to time to inform yourself of any changes.

Last updated: 14.10.2022

What types of cookies do we use

We directly serve first party cookies to your computer or device, and use third party cookies that are set by others on our behalf.

Third party cookies enable features or functionality by third party apps – e.g. our customer support software Crisp. The parties that set these cookies can recognize your computer when it visits our website, and also when it visits certain other websites.

Cookies remain on your device for different periods of time. Session cookies only exist while your browser is open. Permanent cookies are retained even after your browser is closed, e.g. to keep you logged in the next time you visit our website.

What we are using cookies for

We use cookies for different purposes:

  • Essential cookies: We need these cookies to provide our services and its functionalities – for example secure access to our app.
  • Functionality cookies: These cookies store information about choices and preferences you have made. This allows us to provide relevant content, personalize your experience, and to otherwise improve the functionality of our service. They are for example used to show your message history in our support chat.

Currently, we are not using any performance cookies (used for measuring traffic and usage data) or targeting cookies (used for tracking ad campaigns).

What cookies do we set

First-party cookies (set by Placid)

Cookie Name Purpose Retention Period Class
placid_session Used to store the user's current session information Session Essential
placid_consent Used to save your cookie consent 1 year Essential
XSRF-TOKEN Used to verify that the authenticated user is the person actually making the requests to our application Session Essential
placid_friend Used to store information about affiliate referrals (is set e.g. if you found Placid via a blog post to make sure the author gets their commission) 30 days Essential

Third-party cookies (Payment provider & Customer support chat)

Cookie Name Purpose Retention Period Class
paddlejs_campaign_referrer Used to determine which domain the user is coming from when the user completes a purchase 1 week Essential
paddlejs_checkout_variant Used to select the payment variant to be used 1 week Essential
paddle_session Used to give users the opportunity to continue an interrupted purchase process Session Essential
ljs-lang Used to store the user's language Session Essential
crisp-client/* Used to retain and restore a visitor message history 6 months Functional

Cookie settings

We cannot provide our service to you without the cookies marked as essential, but cookies for all other purposes can be turned off. Please note that this will disable some of the features available on our website or in our app.

Cookie preferences

To change your cookie preferences, please click here: Manage cookies

Browser settings

You can also change your preferences by changing the settings in your browser. For more information on how to manage the most popular browsers, please see below:

If you want to change your settings at any time, you’ll need to use your browser settings to remove any third party cookies that were set on previous visits.

Contact us

If you have any questions, suggestions or concerns about our use of cookies or this cookie policy, contact us at:

Nifty Software e.U. - Trautmannsdorf 178, A-8343 Bad Gleichenberg